This Privacy Policy outlines the practices of Sequoia Appliance Repair regarding the collection, use, and sharing of information collected from users of our website. By using our website and services, you agree to the terms outlined in this policy.

We are committed to protecting the privacy of our users. This Privacy Policy is compliant with U.S. privacy laws applicable to our operations and is designed to help you understand what information we collect, how we use it, and with whom we share it.

Information Collection: We collect both personal and non-personal information from users. Personal information is collected when you fill out the call request form on our website, which includes details such as your name, phone number, and email address. Non-personal browsing data is collected through cookies and web beacons for the purpose of improving user experience.

Information Use: Personal information collected is used to communicate with you regarding service requests, operational updates, and to ensure efficient service delivery. Non-personal information collected is used to enhance the functionality and user experience of our website.

Information Sharing: We may share your information with our trusted partners to facilitate service-related purposes. Our partners are required to use shared information in compliance with our privacy standards and only for the agreed service purposes.

Contact and Communication: By using our website and submitting your contact information, you consent to receive communication from us via phone, email, or text related to service operations. You have the right to opt out of such communications by contacting us at (213) 533-2680.

Legal Limitations: Users agree to waive the right to sue or initiate any legal proceedings beyond direct negotiation for disputes or issues related to the use of the website or our services. The maximum compensation for any claims is limited to $100, and each party agrees to bear their own legal fees and expenses in the event of a dispute.

Security: While we use industry-standard practices to protect your personal information, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Policy Changes: We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting on our website. Continued use of the website implies acceptance of any changes. We encourage you to review this policy periodically.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you have questions or concerns about this policy or our practices, please contact us by phone.